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Serving 22 cities across Dallas–Fort Worth

Dallas County · Texas

Water, fire & mold restoration in Dallas, TX

Dallas mixes 1920s Craftsman and Tudor homes in Lakewood, the M Streets and Oak Cliff with postwar ranch houses in Lake Highlands and Pleasant Grove, plus a large stock of high-rise and garden apartments. Each era fails in its own way when water gets loose.

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Neighborhoods: Lakewood, Oak Cliff, Lake Highlands, Preston Hollow, M Streets, Pleasant Grove, Far North Dallas, Uptown

Homes in Dallas and how they take damage

Many older Oak Cliff and East Dallas houses sit on pier-and-beam foundations, so leaks drip into a crawl space and can stay hidden for weeks. Postwar slab homes often still have cast-iron drain lines under the slab that crack and back up. In apartments and condos, a single failed supply line can reach units below, which brings the HOA and more than one insurer into the claim.

Dallas Water Utilities owns the line up to the meter; everything after it is the owner's. Dallas also has a large share of older multifamily buildings where shutoff valves haven't been exercised in years and may not close when you need them.

Crawl-space moisture

Pier-and-beam homes in Oak Cliff, Kessler Park and Munger Place trap humidity under the floor. A slow leak there leads to cupped hardwood and mold on the joists.

Multi-unit water losses

Uptown and Oak Lawn high-rises and older garden complexes see leaks travel between units. Documenting where the water started matters for who pays.

Creek flooding

Heavy rain pushes White Rock Creek, Five Mile Creek and Joe's Creek out of their banks, flooding nearby streets and garages.

Common calls in Dallas

Also available: emergency help and every restoration service.

Dallas at a glance

County
Dallas County
ZIP codes covered
75201, 75202, 75203, 75204, 75205, 75206, 75207, 75208, 75209, 75210, 75211, 75212, 75214, 75215, 75216, 75217, 75218, 75219, 75220, 75223, 75224, 75225, 75226, 75227, 75228, 75229, 75230, 75231, 75232, 75233, 75234, 75235, 75236, 75237, 75238, 75240, 75241, 75243, 75244, 75246, 75247, 75248, 75249, 75251, 75252, 75253, 75254, 75287
Neighborhoods
Lakewood, Oak Cliff, Lake Highlands, Preston Hollow, M Streets, Pleasant Grove, Far North Dallas, Uptown
Office
Service area only (no local office)

Dallas restoration FAQ

Do I need a permit to rebuild after water damage in Dallas?

Drying and removing damaged materials usually doesn't need a permit. Replacing drywall on a large scale, electrical, plumbing or structural repairs usually does, through Dallas Development Services. The contractor doing the rebuild normally pulls it.

Who do I call if the leak is from the city side of the meter in Dallas?

Leaks between the street and the meter are Dallas Water Utilities' responsibility; call 311. Leaks on your side of the meter are yours to repair.

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